Terms of service

Terms of Service

Effective Date: 01-06-2025

Welcome to Wolf Mind. By placing an order through our website wolfmind.co.uk, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General

Wolf Mind (“we”, “our”, “us”) is a UK-based online store offering grooming and lifestyle products.
By accessing our website or purchasing from us, you confirm that you are at least 18 years old or have parental consent.

2. Products & Orders

  • We strive to display product details (descriptions, images, pricing) as accurately as possible.

  • Orders are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order if fraud or misuse is suspected.

3. Pricing & Payments

  • All prices are listed in GBP (£).

  • Payments are processed securely through our payment partners (Shopify Payments, PayPal, or other listed options).

  • You are responsible for any local taxes or duties where applicable.

4. Shipping & Delivery

  • We aim to process and ship orders within 1–3 business days.

  • Estimated delivery times are provided at checkout but may vary due to courier delays beyond our control.

  • Once shipped, tracking details will be provided to your email.

5. Returns & Refunds

  • We offer a 30-day return policy from the date of delivery.

  • Items must be unused, in original packaging, and in resellable condition.

  • Refunds will be processed once the item is received and inspected.

  • To request a return, contact us at support@wolfmind.co.uk before sending back the product.

6. Warranty

Wolf Mind products include a manufacturer 1-year warranty. Warranty terms will be stated in the product description where applicable.

7. Limitation of Liability

Wolf Mind is not liable for damages, losses, or delays caused by misuse of the product, courier services, or unforeseen circumstances.
Our maximum liability is limited to the purchase price of your order.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy.

9. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be effective immediately once posted on our website.

10. Contact Us

If you have any questions about these Terms, please contact us:
📧 support@wolfmind.co.uk